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Electric Utility
To start, stop, or transfer utility service please visit billing online or complete forms in person at City Hall. Call (509) 962-7201 for payments or billing questions.
Report a Power Outage
If you are a City of Ellensburg utility customer, please text or call (509) 902-6121 to report an outage. View the Power Outage Map to see active incidents.
SMS Terms & Conditions
The City of Ellensburg now provides important text or phone notifications related to utility service, public safety, and community well-being. Msg&Data rates may apply. To opt out, text STOP or for help, text HELP to (509) 902-6121. By texting (509) 902-6121, you consent to receive SMS notifications from the City of Ellensburg.
Available Commands to Text:
- Text "OUTAGE" – Report a power outage.
- Text "STATUS" – Receive the current status of a power outage.
- Text "STOP" – Stop receiving messages and opt out.
- Text "START" – Opt back in to receive messages if you’ve previously opted out.
Message Frequency and Rates: Message frequency varies based on your interactions, City service updates, and emergencies. Standard message and data rates may apply.
If there is an imminent threat to life or property, call or text 9-1-1.
Electric Construction Specifications
Commercial Metering Specifications - L1-C
Distribution Trench Requirements - EL-12
Meter Clearance 200A-800A - L2
Overhead Service 200A-800A - L6
Residential Metering Specifications - L1-R
Service Line Trench Request EL-13
Temporary Meter Base Requirements - L3
Underground Service 200A-400A - L7
Find current electric rates listed in Ellensburg City Code.
Get the list of current electric fees here
Get current income qualified and non-profit electric rates here
Conservation tips and electric rebates available in Ellensburg.
Get information on customer-owned renewable energy systems and renewable energy rates.
The city’s electric utility serves approximately 9,200 customers over 50 miles of overhead conductor and 38 miles of underground cable. All new growth within the system is built with long-life, underground cable in conduit and includes loop-feed capability wherever possible. The existing aerial facilities are in excellent condition due to continuous maintenance work over the years.
Stay Safe Around Downed Lines
If you see a downed power line, call our office immediately at 509-902-6121 or call 9-1-1.
- Never touch a downed power line.
- Stay at least 200 feet away from any downed power line. The ground may be energized, making it very dangerous.
- Never touch trees, limbs, fences, vehicles or any other items that are touching power lines. They can be just as dangerous as the power line itself.
- Do not drive on or over a downed power line, or under a line that is sagging over a road.
- If a downed power line falls on your vehicle, stay in the vehicle. Do not get out unless the vehicle is on fire!
Note: If you have to get out of the vehicle, try to do so without touching the vehicle and the ground at the same time. Jump from the vehicle, landing with your feet together on the ground. Shuffle or hop from the vehicle until you are at least 50 feet away; if you walk or run, your legs may bridge current from areas of high and low voltage, resulting in electric shock.
Tree Trimming
Read this document to learn more about tree trimming around electrical lines, responsibilities and clearance requirements.
If you have a question about tree trimming around your electrical lines, contact our dispatchers by completing our online form.